Terms and Conditions

Exchange and Return Policies

There will be no refund, cancellations or exchanges once payment has been confirmed.

If the wrong item had been sent to you, you must highlight this to us within 2 days of receipt of your order.  We will not be able to assist upon expiry of the grace period. 

The items must be returned to us in their original condition (brand new and unused), meaning the items must be returned with their full and original packaging, which include uncut-tags, label, packaging and so forth. 

Upon receipt of the items in their original condition, the correct products will be sent to you at no extra cost.

We will not be able to accept any items with signs of having been worn, tampered with, washed, altered, stained, will not be accepted.

A full refund will be made if the purchased item is out of stock. 

Sizing Information

The size of each product may vary considerably according to its make and design.  In order to help you choose the best fit, you will find detailed sizing information on every product we stock.

If you need further information, we are most happy to answer all your questions on sizing and fit – simply email us at pretty_witty@ymail.com 


We have made every effort possible to display as accurately as possible the colours of our product.  However, colours may vary slightly due to different batch orders.    

For the same reason, there may be deviation of 1-2cm on the measurement.